Skillful and effective social workers respect and seek to understand the different cultures, backgrounds and experiences of their clients before they begin to seek or apply solutions.
Various circumstances influence culture, and developing cultural competency necessitates purposeful professional growth. But it's not a scientific activity. Instead, social workers practice humility while learning about different cultures and assisting people in ways that promote dignity.
The National Association of Social Workers (NASW) defines cultural competence in social work as “the process whereby people and systems respond respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, spiritual traditions, immigration status, and other diversity factors in a manner that recognizes, affairs, and values the worth of individuals, families and communities and protects and preserves the dignity of each.”
In layman’s terms, to be culturally competent in social work, one must respond to individuals from all different backgrounds and experiences in a way that upholds justice and dignity and recognizes the value and worth of people, families and communities.
A look at the shifting demographics of the United States demonstrates the importance of cultural competence in social work. In 1980, according to the National Association of Social Workers, 80 percent of the population was white.
By 2014, the percentage had dropped to 63%, and it now stands at 61.3 percent. The figures are expected to decline, reaching 44% by 2050. White, non-Hispanic Americans will soon be in the minority for the first time in American history. This is a reality that those in helping professions, such as social work, must account for in their training and practice.
Whether you’re already working in the social work profession or you’re considering going back to school to earn your Master of Social Work degree, learning to understand and support individuals of all backgrounds can make you a more effective social worker. Here are seven ways you can start to become more culturally competent.
1. Embrace Cultural HumilityAccording to the US Census Bureau, about 22% of Americans don’t speak English at home.You should make arrangements to frequently assist clients whose first language is not English based on this information. Language variety should not be seen as a barrier by social workers who speak only English but rather as an essential part of a community's identity.
To best serve clients whose first language isn’t English, social workers should frequently confirm that clients understand them and that they in turn understand the information provided by the client. In addition, social workers should seek to provide trained professional translators who are fluent in both English and the client’s native language where possible.
Being culturally competent is a lifelong endeavor, and getting to know your clients is an integral part of that process. While it may be impossible to completely shed one’s preconceived notions of a culture or group, social workers should enter all client relationships with an open mind and goal to understand as much as possible from the client’s perspective.
Engaged social workers talk with clients about who they are, their issues, and their relationship aspirations. By learning about their clients' ideas on cultural traditions and customs, social workers can adapt their help to serve them better.
Client expectations and requirements are highly diverse. As a result, if you work in diverse communities, you must aim for adaptability. Someone who grew up with technology, for example, could feel at ease meeting over Zoom. On the other hand, face-to-face encounters may be more effective for tech-averse clients.
It’s important to be flexible with your processes and expectations so that you can meet each client on their own level.
Instead of changing people's worldviews, envision helping them succeed in the world they live in. You can follow this tenet by recognizing and overcoming personal prejudices while developing cultural competency. This mindfulness technique helps you to avoid allowing your beliefs to influence the action plans you create.
As a social worker, you work with people shaped by diverse cultural traditions, values, and practices. The NASW guidelines emphasize cultural links that you ought to be aware of, such as diversity in race & ethnicity, religion, social class, and immigration status
You need to continuously collaborate with various care providers to link people with culturally appropriate services. As the National Association of Social Workers (NASW) points out, clients need to be helped by practitioners that respect their culture and viewpoint. Service providers, including social workers, should help people without changing their opinions.
Societal biases are a significant factor in stifling progress and marginalized populations. Due to these biases, you are expected to assist clients in navigating systems that prohibit them from coping with trauma or accomplishing their goals through no fault of their own. The National Association of Social Workers (NASW) identifies the several challenges clients confront, including racism, sexism, heterosexism, ageism, and classism.
Advocacy in social work entails more than just supportive words. Seek to empower clients to acquire access to resources that will allow them to fight injustice. After their engagement with you ends, these resources will enable your clients to advocate for themselves.
Even though many people are naturally open-minded, culturally conscious social work entails much more. It necessitates a particular level of competence and knowledge, which may be attained through a Master of Social Work degree from The Diana R. Garland School of Social Work at Baylor University.